Questions? We have answers.

Ziola is a launcher app that transforms any Android phone into a simple, safe environment. Once installed, it replaces the standard home screen with large icons, clear text, and a curated set of essential tools.

Ziola works on any Android phone running Android 9.0 or newer. It isn't currently available for iPhone, due to Apple's restrictions on home screen replacement apps.

Ziola is designed so your loved one can manage everything themselves once it's installed — that's the whole point. Because of this, the initial installation needs to happen in person, directly on their phone. There's no separate remote-control panel, since none is needed: they'll find everything simple enough to handle on their own from day one. Activating a Pro licence, however, can be done remotely — you'll just need the device ID shown in Settings, or your loved one can send it to you instantly with a single tap using the pre-filled SMS request built right into the app.

Not for daily use. Calling, texting, the camera, alarms, timer, calculator, notes and photos all work perfectly offline. A connection is only needed once, to activate the licence, and for a few smart features like spam-call recognition, weather forecasts, the assistant, and voice dictation (only required for some languages). Once activated, the core experience stays fully usable without Wi-Fi or mobile data.

We believe in ownership, not rent. That's why Ziola Pro is a one-time purchase for a lifetime licence — no subscriptions, no recurring charges, ever. You pay once and it's yours for good.

The Assistant works with a free-tier Gemini API key from Google. You only need a regular Google account, such as Gmail, to create one. No credit card is required for the free tier. Setup takes about a minute: create the key with Google, then paste it into your dashboard here.

To keep the experience simple, Ziola limits the Assistant to 20 conversations a day. This is designed to stay within Google’s free daily quota. It is not a Ziola paywall — it is a safeguard. Without it, a loved one could reach Google’s limit and see a confusing technical error. Instead, Ziola pauses the Assistant until the next day.

Yes, your Ziola Pro licence is fully transferable. If your loved one gets a new phone, simply go to the Manage page, enter the details you received by email, and input the ID of the new device. The licence is deactivated on the old phone and activated on the new one — no extra fees, no repurchasing. If a Gemini API key was saved, it's securely removed from the old device and transferred to the new one.

Only unknown, unsaved numbers are checked against a community-reported database of scam and telemarketing calls — your saved contacts are never sent anywhere. In the free plan, the phone still rings normally, but a large red warning card appears letting them know it's likely a dodgy caller. In Pro, recognised spam calls are silently blocked before the phone ever rings.

Ziola only collects what's needed to run the app and keep it safe. Full details are available in our Privacy Policy.

Couldn't find what you were looking for? Give us a yell anytime at care@ziola.app and we'll get back to you as soon as we can.